At Pretbee.pk, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy below to understand how we process and dispatch your parcels.

🚚 Order Processing & Delivery Time

• All orders are processed and shipped within 3–5 business days.

• Orders are not shipped on weekends or public holidays.

• During high-demand periods or sales, order dispatch may take slightly longer. In such cases, we’ll notify you through your provided contact details.

• Standard delivery time is:

  • 3–4 days within Punjab

  • 4–6 days for other regions in Pakistan

📦 Courier & Delivery

We work with reliable courier partners to ensure timely and secure delivery. Once shipped, you will receive a confirmation via SMS or WhatsApp.

🚫 Wrong Address Disclaimer

It is the customer's responsibility to provide the correct shipping address at checkout. If you realize an error, please contact us immediately. We’ll do our best to update the address before the parcel is dispatched. Once shipped, address changes may not be possible.

📭 Undeliverable Orders

If a parcel is returned to us due to an incorrect address, recipient unavailability, or refusal to accept, it may be subject to a restocking or re-shipping fee. Additional charges may apply for re-delivery.

📦 Damaged or Opened Parcel on Delivery

We take great care in packaging every order. If your parcel arrives damaged, opened, or tampered, please report it to us immediately on WhatsApp or email with photos and your order number. We will take appropriate action swiftly.

✅ Acceptance of Policy

By placing an order on Pretbee.pk, you acknowledge and agree to our Shipping Policy.