Effective Date: [Insert Current Date]

At PretBee, we are committed to protecting your privacy and securing your personal information. This policy explains what information we collect, how we use it, and the steps we take to ensure it remains confidential.

1. Information We Collect

We collect information primarily to fulfill your orders, provide customer service, and improve your shopping experience.

A. Information You Provide to Us

When you make a purchase or attempt to make a purchase, we collect the following personal information:

  • Identification: Name, email address, phone number (used for order verification).
  • Delivery Details: Billing address and shipping address.
  • Payment Information: Payment card details (processed securely by our third-party payment processor; we do not store full credit card numbers).

B. Information Collected Automatically

When you browse our website, we automatically collect certain data about your device:

  • Log Data: IP address, browser type, operating system, pages viewed, and the date/time of access.
  • Cookies and Tracking: Information regarding your browsing behavior (see our Cookies Policy for more details).

2. How We Use Your Information

We use the information we collect for the following commercial purposes:

  • Order Fulfillment: To process your transactions, verify your Cash on Delivery (COD) orders, and dispatch goods via our courier partners.
  • Communication: To send you updates regarding your order status, address inquiries, and provide customer support.
  • Marketing (With Consent): To send you newsletters, promotions, and information about new products, only if you have opted in to receive these communications.
  • Security & Fraud Prevention: To screen for potential risk and fraud, which is particularly vital for Cash on Delivery transactions in Pakistan.
  • Website Improvement: To analyze site traffic and usage patterns to enhance our website functionality and product offerings.

3. Sharing Your Personal Information

We do not sell, rent, or trade your personal information. We only share it with trusted third parties who require the data to perform services on our behalf:

  • Courier Partners: We share your name, address, and phone number with [Insert Courier Company Names, e.g., Leopards, TCS] to ensure the successful delivery of your order under our Open Parcel policy.
  • Payment Processors: Companies like [Insert Payment Processor Name, e.g., Stripe, EasyPaisa, PayFast] that securely handle your payment details.
  • Analytics Providers: Services like Google Analytics help us understand how customers use the site.

4. Data Security

We implement commercially reasonable security measures, including [e.g., SSL encryption, firewall protection], to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure, and therefore, we cannot guarantee its absolute security.

5. Your Rights and Choices

As our customer, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate information.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in any email or contacting us directly.

6. Contact Information

If you have any questions about this privacy policy or wish to exercise any of your rights, please contact us: