At Pretbee.pk, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy below to understand how we process and dispatch your parcels.
🚚 Order Processing & Delivery Time
processed and shipped within 3–5 business days.
not shipped on weekends or public holidays.
📦 Courier & Delivery
We work with reliable courier partners to ensure timely and secure delivery. Once shipped, you will receive a confirmation via SMS or WhatsApp.
🚫 Wrong Address Disclaimer
It is the customer's responsibility to provide the correct shipping address at checkout. If you realize an error, please contact us immediately. We’ll do our best to update the address before the parcel is dispatched. Once shipped, address changes may not be possible.
📭 Undeliverable Orders
If a parcel is returned to us due to an incorrect address, recipient unavailability, or refusal to accept, it may be subject to a restocking or re-shipping fee. Additional charges may apply for re-delivery.
📦 Damaged or Opened Parcel on Delivery
We take great care in packaging every order. If your parcel arrives damaged, opened, or tampered, please report it to us immediately on WhatsApp or email with photos and your order number. We will take appropriate action swiftly.
✅ Acceptance of Policy
By placing an order on Pretbee.pk, you acknowledge and agree to our Shipping Policy.